ck223 Privacy
Policy

1. Introduction

This Privacy Policy ("Policy") describes how ck223 ("ck223", "we", "our", "us") collects, uses, stores, shares, and protects the personal information of players and visitors who access or use the ck223 online casino and sports betting platform available at https://ck223.io and all associated services (collectively, the "Platform").

ck223 is committed to handling your personal data with care, transparency, and respect. This Policy is designed to give you a clear and honest understanding of our data practices so that you can make informed decisions about using the Platform. We encourage you to read this Policy in full before registering an account.

By accessing the Platform, creating a ck223 account, or continuing to use our services, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. This Policy should be read alongside our Terms and Conditions, which govern your overall use of the Platform.

2. Data We Collect

ck223 collects personal data from players through the account registration process, ongoing platform use, identity verification, payment transactions, customer support interactions, and automatically through the use of standard web technologies. The categories of personal data we collect are set out below.

2.1 Registration Data

When you create a ck223 account, we collect the following information:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Residential address in Bangladesh (including city, district, and postal code)
• Email address
• Mobile phone number
• Chosen username and encrypted account password

2.2 Identity Verification (KYC) Data

In order to comply with our Know Your Customer (KYC) obligations, we may collect and process the following identity documents and associated data:

• National Identity Card (NID) number and scanned copy
• Bangladesh Passport number and scanned copy
• Birth Certificate and supporting photo identification
• Selfie photograph or video for biometric liveness verification (where required)
• Proof of address documentation (utility bill, bank statement, or equivalent)

2.3 Financial and Transaction Data

When you make deposits or withdrawals on the ck223 Platform, we collect:

• Mobile wallet identifiers and account references for bKash, Nagad, Rocket, and Upay transactions
• Transaction amounts (in BDT ৳), dates, and reference numbers
• Deposit and withdrawal history associated with your ck223 account
• Bank account details where bank transfers are used

2.4 Gaming Activity Data

We collect detailed records of your activity on the Platform, including:

• Bets placed, game rounds played, amounts wagered, and outcomes
• Sports betting market selections and in-play betting activity
• Bonus and promotion uptake, wagering progress, and bonus expiry events
• Session duration, login times, and logout times

2.5 Technical and Device Data

We automatically collect certain technical information when you access the Platform, including:

• IP address and approximate geolocation (country/city level)
• Device type, operating system, and browser type and version
• Referring URL and pages visited on the Platform
• Cookie identifiers and session tokens (see Section 6)
• Time-zone (Bangladesh Standard Time, UTC+6)

2.6 Customer Support Data

When you contact ck223 support via email, we collect the content of your communications, your account reference details, and any information you voluntarily provide to assist us in resolving your query. Support interactions are retained for quality assurance and dispute resolution purposes.

3. How We Use Your Data

ck223 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose not listed here without first notifying you and, where required, obtaining your consent.

4. Legal Basis for Processing

ck223 processes your personal data on the following legal bases, depending on the specific purpose for which the data is used:

• Contractual necessity: Processing required to fulfil our obligations to you under the ck223 Terms and Conditions — including account management, transaction processing, and game delivery.
• Legitimate interests: Processing carried out for our legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving the quality of the Platform — where these interests are not overridden by your rights.
• Legal obligation: Processing required to comply with applicable legal and regulatory obligations, including KYC identity verification and record-keeping requirements.
• Consent: Processing for optional purposes such as receiving marketing communications, where your freely given, specific, and informed consent is obtained prior to processing. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

ck223 works with a limited number of carefully selected third-party service providers to operate the Platform. These providers process personal data on our behalf and are contractually required to handle it securely, confidentially, and strictly in accordance with our instructions. Categories of third-party processors include:

• Payment processors: bKash, Nagad, Rocket, and Upay — for deposit and withdrawal transaction processing
• Identity verification providers: KYC and document verification technology partners
• Game software providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi — for game delivery and RNG certification
• Cloud hosting and infrastructure providers: For secure data storage and platform operations
• Customer support platform providers: For managing support ticket communications
• Fraud detection and anti-money laundering (AML) screening services

5.2 Legal Disclosures

ck223 may disclose your personal data to law enforcement authorities, regulatory bodies, or other official agencies where we are required to do so by applicable law, valid legal process, court order, or where disclosure is necessary to protect the rights, property, or safety of ck223, its players, or the public.

5.3 Business Transfers

In the event that ck223 undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, your personal data may be transferred as part of that transaction. Where such a transfer occurs, ck223 will notify affected players by email in advance, and the successor entity will be required to honour the commitments set out in this Privacy Policy.

5.4 No Commercial Sale of Data

ck223 does not sell, rent, exchange, or otherwise transfer your personal data to third parties for their own commercial marketing or advertising purposes. Any sharing of data is strictly limited to the service delivery and legal purposes described in this section.

6. Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device when you visit the ck223 Platform. They allow the Platform to recognise your device, remember your preferences, maintain your login session, and collect analytics information to help us improve the Platform's performance and user experience.

6.2 Types of Cookies Used

• Strictly necessary cookies: Required for the Platform to function correctly. These include session authentication cookies that keep you logged in during your visit. These cookies cannot be disabled without severely impairing Platform functionality.
• Functional cookies: Allow the Platform to remember your preferences, such as language settings, display preferences, and responsible gaming notification settings.
• Analytics cookies: Collect anonymised information about how players use the Platform — such as which pages are most visited and where errors occur — to help us improve the service. No personally identifiable information is collected via analytics cookies.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorised access attempts, and bot traffic.

6.3 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies. However, please note that disabling strictly necessary cookies will prevent you from logging in to your ck223 account or using core Platform functionality. Instructions for managing cookies are available in your browser's help section.

7. Data Retention

ck223 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. Our standard retention periods are as follows:

Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised so that it can no longer be associated with an identifiable individual.

8. Data Security

ck223 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security measures include:

• SSL-256 encryption for all data transmitted between your device and the ck223 Platform.
• Encryption at rest for sensitive data fields including passwords (hashed with industry-standard algorithms), KYC documents, and payment identifiers stored on our servers.
• Role-based access controls ensuring that only authorised ck223 personnel with a documented operational need can access personal data, and only to the extent required for their role.
• Two-factor authentication (2FA) available for player accounts and mandatory for all internal ck223 staff systems that access personal data.
• Regular security assessments and vulnerability testing of the Platform infrastructure.
• Incident response procedures that enable ck223 to detect, contain, and report data security incidents promptly.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ck223 will notify affected players without undue delay by email to the address registered on their account, providing a clear description of the breach, the data affected, and the steps ck223 is taking to address it.

9. Your Privacy Rights

As a player on the ck223 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Rights Request" and your account username.

• Right of Access: You have the right to request a copy of the personal data ck223 holds about you. We will provide this in a clear, readable format within 30 days of a verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You can also update basic account information directly from your account settings page.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where the processing has no other valid legal basis. Note that certain data must be retained for legal and compliance reasons as described in Section 7, and erasure requests will be fulfilled to the maximum extent permitted by applicable obligations.
• Right to Restriction of Processing: You may request that ck223 restricts the processing of your personal data in certain circumstances — for example, where you have contested the accuracy of the data and we are in the process of verifying it.
• Right to Data Portability: Where processing is based on your consent or on a contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
• Right to Object: You have the right to object to processing carried out on the basis of ck223's legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests, or where processing is necessary for the establishment, exercise, or defence of legal claims.
• Right to Withdraw Consent: Where processing is based on your consent, you can withdraw that consent at any time by updating your preferences in your account settings or contacting [email protected]. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to the withdrawal.

ck223 will respond to all privacy rights requests within 30 days. Where a request is particularly complex or we have received a high volume of requests, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day period.

10. Children and Minors

The ck223 Platform is strictly intended for adults aged 21 years and above. ck223 does not knowingly collect, process, or store personal data from any person under the age of 21, and we do not permit any person under this age to register an account, make a deposit, place a bet, or access any gaming service on the Platform.

Age verification is conducted at the point of account registration and during the KYC process. Where ck223 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and permanently close the associated account without retaining any funds deposited.

11. International Data Transfers

ck223 operates a platform that serves players primarily in Bangladesh. Some of our third-party service providers — including cloud hosting infrastructure, KYC verification partners, and game software studios — may be located in or operate data centres in countries outside Bangladesh. Where personal data is transferred internationally, ck223 ensures that appropriate safeguards are in place to protect that data to the same standard described in this Privacy Policy.

These safeguards may include standard contractual clauses requiring the recipient of personal data to protect it to the same standard as ck223 does, or reliance on the recipient's certification under a recognised data protection framework. ck223 conducts transfer impact assessments before transferring personal data to third-party processors in jurisdictions that may not offer equivalent data protection standards.

By using the ck223 Platform, you acknowledge and consent to the transfer of your personal data to third-party processors outside Bangladesh where necessary for the delivery of Platform services, subject always to the safeguards described in this section.

12. Third-Party Links and Game Providers

The ck223 Platform makes games available from third-party software studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you launch a game from one of these providers, some technical data — such as your session token and bet information — is transmitted to the provider's servers to enable the game to function. This data sharing is governed by ck223's data processing agreements with each provider and is subject to the provider's own privacy and security standards.

The ck223 Platform may also contain references to or links to third-party payment partners such as bKash, Nagad, Rocket, and Upay. When you initiate a payment via one of these services, you are interacting directly with that payment provider's platform, and their own privacy policy governs the handling of your data for that transaction. ck223 is not responsible for the privacy practices of third-party payment providers or game studios. We recommend reviewing the privacy policy of any third-party service you interact with.

13. Updates to This Privacy Policy

ck223 reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. The effective date at the top of this page will always reflect when the Policy was last updated.

Where changes are material — meaning they significantly affect how we use your personal data or your rights in relation to that data — ck223 will notify registered players by email to the address on their account at least 14 days before the updated Policy takes effect. For minor or non-material changes (such as clarifications of existing practices), the updated Policy will be published on this page and the effective date updated accordingly.

Your continued use of the ck223 Platform following the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree to the updated terms, you must stop using the Platform and may request account closure by contacting [email protected].

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, your personal data, or your privacy rights, please contact the ck223 privacy team through the following channel:

When contacting us regarding a privacy rights request, please include your ck223 account username, a clear description of your request, and a copy of a government-issued photo ID so that we can verify your identity before processing the request. This verification step is necessary to protect your data from being accessed or deleted by an unauthorised party.

This Privacy Policy was last reviewed and updated in January 2026. ck223 — a safe, SSL-encrypted platform for adults aged 21 and above. Please gamble responsibly.